General Setting

Section intro goes here. You can list all your FAQs using the format below.

HTTP 500 Error?

This error show due to

• Please make sure you select PHP version 8.2.4., MySql 10.4.24, Maria DB 10.4

• Please make sure your database all details are correct.

• Please make sure your all mail settings are correct. https://mediacitydocs.gitbook.io/eclass-learning-management-system/setting-up-eclass/mail-settings

if still get issue then make debug true and check error. Debug Mode Enable Process https://mediacitydocs.gitbook.io/eclass-learning-management-system/faq/untitled-5#debug-mode

Reset/Forgot Password Show Error?

Reset password, Login and Register error show due to you forget to add mail details in the mail settings. https://mediacitydocs.gitbook.io/eclass-learning-management-system/setting-up-eclass/mail-settings

PayPal and other Payment Gateway Show Error?

You get PayPal error due to Check PayPal Currency Check Mail Settings and Currency Code.

if still get issue then make debug true and check error. Debug Mode Enable Process https://mediacitydocs.gitbook.io/eclass-learning-management-system/faq/untitled-5#debug-mode

New User Registration Or Login Show Error?

Reset password, Login and Register error show due to you forget to add mail details in the mail settings. https://mediacitydocs.gitbook.io/eclass-learning-management-system/setting-up-eclass/mail-settings

if still get issue then make debug true and check error. Debug Mode Enable Process https://mediacitydocs.gitbook.io/eclass-learning-management-system/faq/untitled-5#debug-mode

How to PHP increase upload file size limit? and File Uploading Issue

Its Required for Large File upload Increase it as per your files size. Find file php.ini then find

upload_max_filesize=8G
post_max_size=8G

The Web Site Just Showing a Blank White Page

Blank white screen due to you give space in app name and mail from the name. Go to .env file and remove space and special characters in the app name and mail from the name.

Contact Page, Map Shows "development purpose only"

we can not change Google Map that says "for development only". Google Maps is no longer free. You have to associate a credit card so that you can get billed if your site has requests that exceed the $200 credit they give you monthly for free. That is why you get the watermarked maps. For more information, see: https://cloud.google.com/maps-platform/pricing/

Mix Content Error

Use SSL setting Full mode and make sure SSL is installed properly in your VPS or Server.

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Email Template Location

Go to resources -> view -> email

Drop Box Link

Copy the drop box video link, then replace www.dropbox.com with dl.dropboxusercontent.com.

Thus the URL: https://www.dropbox.com/s/example/file.mp4?dl=0 will become: https://dl.dropboxusercontent.com/s/example/file.mp4?dl=0 .

Currency Code

Please use iso currency code Like: https://www.iban.com/currency-codes

Demo Images

Any media – Images, icons or logos used in previews are not included in this item and you need to contact authors to get permission in case you want to use them in your commercial or non-commercial projects. Read help file for more details after you purchase the template. in demo content we also use placeholder images.

How to create PHP file info

Login to your Cpanel/Plesk/FTP - > go to public folder -> create new file phpinfo.php ->

Enter the following code in the text field:

<?php 
phpinfo();
?>

save file

then go visit your phpinfo.php file. You can do this by entering yourwebsite.com/public/phpinfo.php in the browser