eClass-Learning Management System
  • Introduction
    • Documentation
    • Key Features
    • eClass Addons
    • Introduction
  • Installation
    • Server Requirements
    • Shared Hosting Install
    • Installation Steps
    • Installation with Apache
  • Setting Up eClass
    • PWA Setup
    • Mail Settings
    • Import Demo Content
    • Geolocation
    • Chat Settings
    • Social Login Settings
      • Facebook Login Setting.
      • Google Login Setting.
      • GitLab Login Setting.
      • LinkedIn Login Setting.
      • Amazon Login Setting.
      • Twitter Login Setting.
    • Payment Gateways
      • PayPal Payment Gateway
      • Stripe Payment Gateway
      • Razorpay Payment Gateway
      • Paytm Payment Gateway
      • Mollie Payment Gateway
      • Skrill Payment Gateway
      • Braintree Payment Gateway
      • Payflexi Payment Gateway
      • Instamojo Payment Gateway
      • PayU Money Payment Gateway
      • Cashfree Payment Gateway
      • Rave Payment Gateway
      • Paystack Payment Gateway
      • Omise Payment Gateway
    • Meetings
      • Zoom Meeting
      • Google Meet
      • Jitsi Meet
      • BigBlueButton
    • Push Notification
    • Setting Up Multicurrency
    • Home Page Setting
    • AWS Setting
    • Mail Chimp
    • Google Drive Link
    • Language Translate
    • Affiliate
    • ReCaptcha Setting
    • App Secret Key
    • Ai Tool
    • Two Factor Authentication
    • Coming Soon
  • Faqs
    • Installation FAQ's
    • General Settings
    • Access Denied
    • Disclaimer
    • Regular & Extended Licenses
    • Privacy Policy
  • Update Details
    • Change Log
    • Update Process
  • Video And Support
    • Support
    • Source And Credits
    • Eclass Tutorials-Youtube
  • Conclusion
    • Conclusion
  • ECLASS API
    • 🍿Getting Started
  • Login
  • Register
  • Refresh Token
  • Logout
  • Home
  • Add bundle course to cart
  • Remove bundle course from cart
  • Notifications
  • Read all Notifications
  • Instructor Details
  • Course Review
  • Chapter Total Duration
  • API Keys
  • All Courses with details
  • All Coupons
  • Order Create
  • Become an Instructor
  • Purchase History
  • About Us
  • Contact Us
  • Blog
  • Blog Detail
  • Recent Blog
  • Recent Course
  • TermsCondition & PrivacyPolicy
  • Career Page
  • Zoom Meeting
  • Big Blue Button Meeting
  • Payment Gateways Api Keys
  • Get Course Progress
  • Course Progress Update
  • Course Report
  • Coupon Apply
  • Coupon Remove
  • Course Content
  • Course Appointment Request
  • Course Assignment Submit
  • Course Question Submit
  • Course Answer Submit
  • Appointment Delete
  • Instructor Dashboard
  • Review Submit
  • Get All Categories
  • Get one category by using id
  • Create Category
  • Update Category
  • Delete Category
  • Get All SubCategories
  • Get one SubCategories by using id
  • Create SubCategories
  • Update SubCategories
  • Delete SubCategories
  • Get All ChildCategory
  • Get one ChildCategory by using id
  • Create ChildCategory
  • Update ChildCategory
  • Delete ChildCategory
  • Get All Course
  • Get one course by using id
  • Create Course
  • Update Course
  • Delete Course
  • Get All Refund Policies
  • Get All Course Language
  • Get one course language by using id
  • Create Language
  • Update Course Language
  • Get All Refund Policies
  • Get All Course Include
  • Get one course Include by using id
  • Create Include
  • Update Course Include
  • Delete Course Include
  • Get All Course WhatLearn
  • Get one course WhatLearn by using id
  • Create WhatLearn
  • Update Course WhatLearn
  • Delete Course WhatLearn
  • Get All Course Chapter
  • Get one course Chapter by using id
  • Create Course Chapter
  • Update Course Chapter
  • Delete Course Chapter
  • Get All Course Class
  • Get one course Class by using id
  • Create Course Class
  • Update Course Class
  • Delete Course Class
  • Course with pagination
  • All Languages
  • Invoice Download
  • Certificate Download
  • gift/user/check
  • Gift Checkout
  • Free Enroll
  • Quiz submit
  • Add to watchlist
  • View watchlist
  • Add to watchlist
  • Get All Order
  • Get one order by using id
  • Create Order
  • Delete Order
  • Get All Refund
  • Get one Refund by using id
  • Update Refund
  • Delete Refund
  • Update Review Like/Dislike
  • Get All Assignment
  • Get one Assignment by using id
  • Update Assignment
  • Delete Assignment
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On this page
  • HTTP 500 Error?
  • Reset/Forgot Password Show Error?
  • Payment Gateways Show Error?
  • New User Registration Or Login Show Error?
  • How to PHP increase upload file size limit? and File Uploading Issue
  • The Web Site Just Showing a Blank White Page
  • Contact Page, Map Shows "development purpose only"
  • Mix Content Error
  • Email Template Location
  • Drop Box Link
  • Currency Code
  • Placeholder / Demo Images
  • How to create PHP file info
  • proc_open Enable
  • Video By Default Mute
  • Change Frontend Theme/ Layout

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  1. Faqs

General Settings

Section intro goes here. You can list all your FAQs using the format below.

PreviousInstallation FAQ'sNextAccess Denied

Last updated 6 months ago

Was this helpful?

HTTP 500 Error?

This error show due to

  • Please make sure you select PHP version 8.2.4, MySQL 5.7, Maria DB 10.4

  • Please make sure your database all details are correct.

  • Please make sure your al files extract properly specially vendor folder.

  • Please make sure your all mail settings are correct.

if still get issue then make debug true and check error. Debug Mode Enable Process

Reset/Forgot Password Show Error?

Payment Gateways Show Error?

You get Payment Getaways error due to Check Currency Check Mail Settings and Currency Code.

All price and coupons create from eClass Admin Panel. Payment Gateways not support $0 price it's need at least $1. Don' Forget To ENABLE Payment Gateways After Enter Api. If Showing Error Check Currency Code In Multiple Currency.

Note : All your test complete then make Payment Gateway to live mode, Payment Gateway Sandbox Mode user and price not support to live mode.

New User Registration Or Login Show Error?

How to PHP increase upload file size limit? and File Uploading Issue

Its Required for Large File upload Increase it as per your files size. Find file php.ini then find

upload_max_filesize=8G
post_max_size=8G

The Web Site Just Showing a Blank White Page

Blank white screen due to you give space in app name and mail from the name. Go to .env file and remove space and special characters in the app name and mail from the name.

Contact Page, Map Shows "development purpose only"

Mix Content Error

Use SSL setting Full mode and make sure SSL is installed properly in your VPS or Server.

SSL (Secure Sockets Layer) is a technology that is used to establish a secure connection between a web server and a web browser. It is designed to ensure that data transmitted between the server and the browser is secure and cannot be intercepted by third parties.

Email Template Location

Go to resources -> view -> email

Drop Box Link

Copy the drop box video link, then replace www.dropbox.com with dl.dropboxusercontent.com.

Thus the URL: https://www.dropbox.com/s/example/file.mp4?dl=0 will become: https://dl.dropboxusercontent.com/s/example/file.mp4?dl=0 .

Currency Code

Placeholder / Demo Images

Demo data refers to sample or placeholder data that is used for demonstration or testing purposes. It is used to show how eClass LMS works, or to test the functionality of a eClass LMS or mobile application.

Any media – Images, icons or logos used in previews are not included in this item and you need to contact authors to get permission in case you want to use them in your commercial or non-commercial projects. Read help file for more details after you purchase the template. in demo content we also use placeholder images.

How to create PHP file info

phpinfo(); is a built-in PHP function that outputs information about the PHP environment, configuration settings, and modules. This information can be useful for troubleshooting and understanding the PHP environment of a server or website. It can be used to check the version of PHP installed, as well as the values of various PHP settings, such as memory limits and file upload limits. It's important to note that, it is not recommended to use this function on a live website, as it will reveal sensitive information about the server, such as the version of PHP and installed extensions. It's recommended to use it only in the development environment for troubleshooting purposes.

Login to your Cpanel/Plesk/FTP - > go to /public folder -> create new file phpinfo.php ->

Enter the following code in the text field:

<?php 
phpinfo();
?>

save file

then go visit your phpinfo.php file. You can do this by entering yourwebsite.com/public/phpinfo.php in the browser

proc_open Enable

"proc_open" is a PHP function that allows you to execute a command in a new process and open pipes to/from the process.

To enable "proc_open", make sure the "disable_functions" directive in your PHP configuration file (php.ini) does not include "proc_open". If it is included, remove it or comment it out (by adding a semicolon in front of it) to allow "proc_open" to be used.

You should contact your hosting provider or web administrator to troubleshoot the problem and find a solution.

Video By Default Mute

Auto playing audio is often discouraged because it can be a jarring and intrusive experience for users. By default, most modern browsers block auto-playing audio for this reason.

Change Frontend Theme/ Layout

Reset password, Login and Register error show due to you forget to add mail details in the mail settings.

Reset password, Login and Register error show due to you forget to add mail details in the mail settings.

if still get issue then make debug true and check error. Debug Mode Enable Process

we can not change Google Map that says "for development only". Google Maps is no longer free. You have to associate a credit card so that you can get billed if your site has requests that exceed the $200 credit they give you monthly for free. That is why you get the watermarked maps. For more information, see:

Please use ISO currency code Like:

https://mediacitydocs.gitbook.io/eclass-learning-management-system/setting-up-eclass/mail-settings
https://mediacitydocs.gitbook.io/eclass-learning-management-system/setting-up-eclass/mail-settings
https://mediacitydocs.gitbook.io/eclass-learning-management-system/faq/untitled-5#debug-mode
Read Mor
e
https://cloud.google.com/maps-platform/pricing/
Read More
https://www.iban.com/currency-codes
https://mediacitydocs.gitbook.io/eclass-learning-management-system/setting-up-eclass/mail-settings
https://mediacitydocs.gitbook.io/eclass-learning-management-system/faq/untitled-5#debug-mode